We got are little boy in March, right at the start of the pandemic,, we were suppose to pick Toby up but with the pandemic we were afraid to travel so Kate helped us with airline plans. Kate was very helpful with the plan change. You could tell Toby came from a very loving family, he is very loving and so even tempered. All my grandchildren love him and he loves them. Toby has never meet a stranger, he is very friendly with everyone. Thank you Kate and family for such a loving dog.